Frequently Asked Questions (FAQs)
Have a question and don’t see the answer below? Get in touch! Email us at customerhappiness@tessemaes.com if you have any specific questions, suggestions, or if you just need help cooking dinner!
Ingredients, Nutrition Facts, and Allergen Statements can change. Always refer to the actual package for the most complete and accurate information.
Product FAQs
Eventually everywhere! For now our current retailers include:
Whole Foods | Safeway | Walmart | Kroger | Sprouts | Kings | Balduccis | Big Y | Meijer | Save Mart | United Supermarkets | Albertson’s Market | Earthfare and Fresh Thyme |
Check out our Store Locator for all locations.
Cook, marinate, sauté, roast, grill…Visit our recipe blog and weekly meal planner for tons of delicious ideas.
Our new line of “Tessemae’s Pantry” products, featuring new creamy dressings and classic vinaigrettes, has been tested (and re-tested!) for shelf stability with updated formulations and the same high-quality ingredients. Look for the new “Tessemae’s Pantry” line in the center aisle of your local retailer, where you find most dressings, condiments, and vinaigrettes.
Introducing the “Tessemae’s Pantry” line: Pantry Classic Italian | Pantry Classic Balsamic | Pantry Lemon Pepper (AKA Cracked Pepper) | Pantry Cilantro Lime Ranch | Pantry Buffalo Ranch | Pantry Classic Ranch
Always read your labels! Some of our products read "Keep Refrigerated" and should be refrigerated as soon as you get them home. Some of our products are shelf stable, and read "Refrigerate After Opening."
Always read your labels! Refer to the ‘Best By’ date on your bottle for shelf life.
All Tessemae’s refrigerated dressings can still be found next to the produce department. “Tessemae’s Pantry” products and condiments can be found in the center aisle, where you find most dressings, condiments, and vinaigrettes.
We do not ship our products refrigerated to reduce the environmental impact of shipping. Any product shipped directly to you from Tessemae’s has a shelf life outside of refrigeration for 14 days. Your products are safe to consume. Please read the labels for instructions on when to refrigerate to ensure best taste and quality.
Yes! To achieve the most environmental value from our packaging, plastic or glass, please remember to recycle it after you have finished enjoying our product. If there is not recycling available in your area, place the plastic bottle in your trash so it can be turned into clean energy by your local landfill.
Ingredient FAQs
Organic means that the item in question is grown without the use of pesticides, synthetic fertilizers, or genetically modified organisms.
It has always been our mission to deliver only the highest quality product to our consumers. And while our original formula lived up to that standard, it has been increasingly apparent over the last few years just how much trust and confidence the USDA Organic Certification brings to shoppers. We needed to make the switch. Sometimes Organic ingredients just taste better, too!
All of our products are certified USDA ORGANIC.
Tessemae's products are all Non-GMO Project Verified. Refer to product labels for the most up to date information
Many of our products are certified Gluten Free by GFCO. However, our products are produced in a facility that contains gluten. There is a robust allergen control programs in place but the risk of cross contamination is never reduced to zero
Yes, all of our products are Kosher.
We use organic honey and organic coconut nectar to sweeten some of our dressings.
The eggs in our creamy dressings are pasteurized. It is a USDA regulation that all eggs (other than shell eggs) found in products sold in the United States must be pasteurized.
Our production facility processes wheat, Egg, Fish, Tree Nuts, Soya, Milk, Mustard, Sesame, peanuts, celery, Sulphur dioxide and Sulphites. We do have a strict allergen control policy and process but the risk of cross contamination is never zero.
We take food allergies very seriously. Any spices associated with dietary sensitivities (such as night shades or ginger) are declared on our labels. If you have any allergen concerns call or email us at customerhappiness@tessemaes.com and we will guide you through our ingredients and address any questions or concerns that you've got.
The FDA defines what are considered 'spices'. If you have a specific allergen concern, please call or email us at customerhappiness@tessemaes.com. We are always happy to help.
We use Organic High Oleic Sunflower Oil in our products.
Taste + Pourability + Lower Freezing Temp/Congealing Point
Through dedication to our craft, we’ve discovered that Organic Sunflower Oil has a lower solidification temperature (0°F -10°F) than Pure Olive Oil (38°F). The cloudiness from using only 100% Olive Oil was “unique,” but we’d much rather talk about taste than congealing...
We have been sourcing the same Non-GMO Olive Oil from a family run European farm for the last 7 years. The farm itself has been in production for four generations. And while all of their crops are completely traceable, they simply did not want to incur the expense or process of receiving USDA certification. Consequently, we needed to source a new supplier. Through the tasting process, we simply couldn’t maintain our flavor profile with 100% USDA Organic Olive Oil. The introduction of the Organic Sunflower Oil, with its lighter characteristics, allowed us to solve for both organic & flavor.
We use organic balsamic vinegar, organic red wine vinegar, and organic white distilled vinegar and organic apple cider vinegar.
Shipping FAQs
Our Organic creamy dressings are free of gums and artificial binders. That's good news for your belly but it means our product may freeze during shipping to extreme cold weather regions. This means the product may separate making it oily and thin instead of thick and creamy. For this reason, we do not recommend ordering our creamy products if your zip code is experiencing extreme cold.
Shipping to P.O. Boxes, APO/FPO and International addresses are not currently available as a standard option.
At this time we only ship to the United States.
When you order by the cutoff time Monday through Friday (excluding major holidays), most orders will ship that same day and you will receive it in 1 to 3 business days depending on your ZIP Code. Note that the cutoff time is in the time zone of the order's destination. For more information, see our Shipping Policy Page
Once your order is fulfilled (usually within 24 hours of ordering) you will receive a shipment confirmation by email that will include tracking information.
Returns & Refunds FAQs
If you are not absolutely satisfied with a purchase made through Tessemaes.com, for any reason, let us know. We will promptly replace the item or give you a refund of its purchase price. It's that simple. Please refer to our Satisfaction Guarantee for more details.